FREQUENTLY ASKED QUESTIONS

Instant Answers: FAQs provide quick solutions to common questions, saving you time and helping you make informed decisions. 24/7 Support: Access important information anytime, without waiting for customer service. Builds Trust: A comprehensive FAQ section shows we're proactive in addressing your concerns. Streamlines Your Journey: Find all the details you need about our services, shipping, and policies in one place. Boosts Confidence: Clear answers help you shop with confidence and ease any hesitations.

1. Where do you ship to? We currently ship to the UK and the USA. Please check our shipping policy for more details on delivery times and costs. 2. What are your opening hours? Our online store is open 24/7, so you can shop with us anytime, day or night! 3. How can I book a service? Simply purchase the item on our website and add the service to your cart. You can pay extra for delivery to your destination during checkout. 4. How long does shipping take? Shipping times vary depending on your location. Orders to the UK typically arrive within 3-5 business days, while orders to the USA take 5-7 business days. 5. Can I track my order? Yes, once your order has been dispatched, we will provide you with a tracking number so you can monitor your delivery. 6. What payment methods do you accept? We accept all major credit cards, PayPal, and other secure payment methods. You can find more information on payment options during the checkout process. 7. What is your return policy? We offer a 30-day return policy for most items. If you’re not satisfied with your purchase, please contact our customer service team to arrange a return. 8. Do you offer international shipping? Currently, we only ship to the UK and the USA. We are working on expanding our shipping options, so stay tuned for updates. 9. How can I contact customer service? You can reach our customer service team via email or live chat on our website. We’re here to assist you with any questions or concerns you may have. 10. Do you offer gift wrapping services? Yes, we offer gift wrapping for an additional fee. You can select this option during the checkout process.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.